Whether you conduct business transactions in person, over the phone, by mail, or online, First Community’s merchant card program partnership with First Data, a division of Card Services International, can help you increase your profit while allowing you the convenient payment processing solutions you’re looking for as a business owner.
First Data will provide a free cost analysis and review of your current processing solutions as well as offer payment options, including:
- Major Credit Cards – MasterCard®, Visa®, American Express®, Discover®, JCB®
- PIN-Secured and signature debit
- Robust quick service restaurant (QSR) point of sale (POS) solutions
- Dynamic wireless process solutions
- Electronic benefits transfer (EBT)
- Gift Card programs
- TeleCheck Electronic Check Acceptance® services
- All Web-based, e-commerce transactions through the LinkPoint® Secure Payment Gateway (LSPG) – one of the most secure and complete online payment solutions
Service Support
First Data’s 24 hour, 365 days-a-year customer service offers a means in which merchants can reconcile deposits, get account statement clarifications and have questions answered regarding rates, fees, charge backs and retrievals. Additionally, First Data interactive voice response (IVR) gives merchants access to their deposit histories, and provides the ability to order statements and either fax or mail reports.
Security, Speed, Success
From the latest encryption regulations to fraud protection, check conversions and reconciliation of statements, First Data has several programs in place to help merchants limit their liabilities and reduce their chances of fraudulent activity. Their back-office functionality and multiple feature options allow maximum speed and security of noncash payment offerings. Daily transaction monitoring for all merchant accounts help prevent excessive charge backs, high rate of returns and duplicate transactions
Mymerchantoffice.com
Mymerchantoffice.com (MMO) is a merchant-dedicated customer service Web site that is always available and gives business owners access to personalized information. MMO allows merchants to:
- Reconcile deposits
- Retrieve deposit information
- View gross and net deposits, online merchant statements and transaction qualifications
- Access retrieval, chargeback data and online reference material
- Edit account profiles
Contact our merchant card program member service representative, today at (269) 382-9845 to arrange for your free First Data consultation.